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Shipping Policy

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive a notification once your order has been shipped.

Shipping charges are calculated and displayed at checkout.

Some orders may be fulfilled through Amazon fulfillment services, which may allow customers with Amazon Prime to receive faster delivery.

Knock-it Rocket is not responsible for delays caused by carriers, weather, or circumstances outside of our control.

At this time, we do not ship directly to Canada through our website.

Customers in Canada should use the Amazon “Buy Now” button available on our product page.

All shipping, tracking, delivery timelines, and customer support for these orders are handled directly by Amazon.

For questions regarding Amazon orders, please contact Amazon customer support through your account.

Once your order has shipped, you will receive an email with a tracking number.

Please allow up to 48 hours for tracking information to become available.

If you have not received your order within 7 days after receiving your shipping confirmation email, contact us at:

Please include your name and order number so we can assist you quickly.

For information regarding returns, refunds, or exchanges, please refer to our Return Policy page.